Electric Mobility Aids

If you use an electric mobility aid such as an electric wheelchair or scooter, you will need to give the airline some information in advance about the equipment, including its make & model. This is to ensure that it is loaded & stowed away safely during the flight & is not a fire risk.

Check with the airline before you book if they have any restrictions relating to equipment – these can vary depending on the airline you fly with.

Before travelling you should:

  • tell your airline the make, model, weight and size of your wheelchair.
  • take the operating manual with you – this might be useful for the airline.
  • let your airline know if your wheel chair is collapsible & provide details of how to assemble & disassemble it.

This will help if there are any issues with loading your equipment into the hold.


Requesting Special Assistance at the Airport

For passengers requiring special assistance at the airport, please check The Civil Aviation Authority website for more detailed information.


Walking Sticks & Other Mobility Aids

Many airlines will allow you to take a walking stick onto the plane, please check with your airline before you travel.

A walking stick (like a cane or a pair of crutches) fall under the category of a “mobility device” & won’t be considered your one allowable piece of carry-on luggage.

If you are planning on taking a Rollator or a Zimmer Frame on to your flight, please check the airlines rules before you travel.




Check out The Government website for advice & information for travellers who are blind, partially sighted, deaf or hard of hearing


Air travel if you are blind, visually impaired, deaf or hearing impaired

  • When you travel by air, always let your airline know if you need any extra help at the airport or on the plane.
  • Ask for any help you require, at least 48 hours before you fly so there is time to organise the support you need.
  • Please request further assistance such as being allocated appropriate seats.
  • If you are unable to travel without assistance you will need to travel with a carer who must purchase a ticket.
  • The assistance that Airlines can offer customers with sensory impairments can include: Braille cards on flights, individual safety briefings & assistance during the flight.
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